Every Command has an Ombudsman who is a spouse of a sailor at the Command. The Ombudsman serves as the liaison between the command and the families. The Ombudsman is the point of contact for the families. He or she can assist families with navigating through Navy life through resources and information.
The Chief of Naval Operations (CNO) may appoint two Ombudsmen-at-Large. Traditionally they have been the spouse of the Master Chief Petty Officer of the Navy (MCPON) and another senior military spouse. The Ombudsmen-at-Large are tasked by the CNO to improve family readiness by advising him and the MCPON on matters affecting Sailors and their families.